D&A Muck Away Terms and Conditions

1. Introduction
   Welcome to D&A Muck Away. By accessing our website, booking our services, or engaging with our company, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree, you must not use our services.

2. Definitions
   “Company”, “we”, or “us” refers to D&A Muck Away.
   “Customer” or “you” refers to any individual or business making use of our services.
   “Services” means any muck away, site clearance, waste removal, or haulage work provided by D&A Muck Away.

3. Acceptance of Terms
   By booking or using our services, you confirm that you have read, understood, and accepted these Terms and Conditions.

4. Eligibility
   Customers must be at least 18 years of age to contract our services. By agreeing to these terms, you confirm you meet this requirement or have the authority to act on behalf of a business entity.

5. Service Information and Use

• Accuracy: We aim to ensure all service descriptions, quotes, and pricing are accurate, but errors may occur.

• Service Use: Our services must be used for legitimate waste removal and haulage purposes. Misrepresentation of waste type, quantity, or location may result in additional charges or refusal of service.

1. Orders and Payment

• Booking Acceptance: All bookings are subject to acceptance by D&A Muck Away. We reserve the right to decline or cancel any order.

• Payment Terms: Payment is required in full upon completion unless otherwise agreed in writing. Accepted payment methods are detailed on our website or invoices.

• Pricing: Prices may change without notice but will not affect confirmed bookings.

1. Collection and Delivery

• Scheduling: We aim to carry out collections within agreed timeframes, subject to weather, traffic, and site access.

• Delays or Issues: If a job is delayed, obstructed, or cannot proceed as planned, please contact us immediately.

• Access: Customers must ensure safe and adequate site access for vehicles and equipment. Failure to do so may incur extra charges.

1. Cancellations and Refunds

• Cancellation Policy: Jobs may be cancelled with at least 24 hours’ notice. Short-notice cancellations may be charged in full.

• Refunds: If payment has been made in advance, refunds will be processed within 7 days of cancellation approval.

• Exceptions: No refunds are provided for completed work or missed collections caused by customer fault.

1. Limitation of Liability
   D&A Muck Away is not liable for:

• Indirect or consequential losses arising from delay, cancellation, or use of services.

• Damage caused by improper site conditions or inaccurate information provided by the customer.
  Our total liability shall not exceed the amount paid for the affected service.

1. Service Disclaimer
   All services are provided “as available” and “as performed.” We do not guarantee uninterrupted availability or outcomes beyond agreed scope and standard practice.

2. Intellectual Property
   All website content, including text, logos, and images, belongs to D&A Muck Away or is licensed for our use. Unauthorized copying or reproduction is not permitted.

3. Privacy
   Use of our website and services is also governed by our Privacy Policy, available at [link to Privacy Policy].

4. Governing Law and Jurisdiction
   These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be handled exclusively by the courts of England and Wales.

5. Changes to These Terms
   D&A Muck Away reserves the right to amend these Terms and Conditions at any time. Updates will be posted on our website, and ongoing use of our services constitutes acceptance of any changes.

6. Contact Details
   If you have any questions or concerns, please contact:
   D&A Muck Away
   
   

Acceptance
By booking or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.